Sparus Sub is a renowned dive shop located in the beautiful coastal town of Peniche, Portugal. Offering a wide range of diving services and equipment, they are the go-to destination for diving enthusiasts of all levels. With their knowledgeable and experienced staff, divers can expect exceptional guidance and support throughout their underwater adventures. Whether it’s exploring the region’s breathtaking underwater landscapes or discovering hidden shipwrecks, Sparus Sub ensures an unforgettable and safe diving experience for all.
Address, phone, hours, and contact of Sparus Sub
Address: Centro comercial S. Pedro, R. José Estevão 24 Loja 1, 2520-466 Peniche, Portugal
Phone: +351 918 393 871
Email: –
Website: http://www.sparussub.pt/
Main services: Dive shop
Reviews: This dive center has over 50 positive reviews on Google My Business.
Hours: Friday, 10 AM to 1 PM, 3 to 6 PM; Saturday, 10 AM to 1 PM; Sunday, Closed; Monday, 10 AM to 1 PM, 3 to 6 PM; Tuesday, 10 AM to 1 PM, 3 to 6 PM; Wednesday, 10 AM to 1 PM, 3 to 6 PM; Thursday, 10 AM to 1 PM, 3 to 6 PM
Location Map – Where is Sparus Sub?
Sparus Sub Reviews
What do users think of Sparus Sub? Does it have good or bad reviews?
Sparus Sub has 50 reviews on Google with an average rating of 4.7 stars
Introduction
Sparus Sub, a well-known dive shop located in Peniche, Portugal, has garnered a wide range of opinions from its customers. In this article, we will delve into a comprehensive and detailed description of these opinions, highlighting the most valued and criticized services provided by the dive shop. With a focus on customer satisfaction, we will analyze the reviews to provide a thorough assessment of their offerings. Let’s explore the various experiences shared by the users and assess Sparus Sub’s customer service, pricing, overall quality, and punctuality.
User Opinions
One customer, Emmanuel Montero, expressed dissatisfaction with his experience at Sparus Sub. He mentioned the inconvenience of multiple failed attempts to visit during their operating hours, with delays and breaks adding to his frustration. Furthermore, Emmanuel highlighted the lack of stock for necessary equipment such as a replacement suit part and a common dive light charger. Additionally, he mentioned an incident where a staff member refused to sharpen a speargun shaft due to fear, ultimately describing the business as incompetent and useless.
Overall Evaluation
Taking into consideration the various opinions expressed by the users, it is important to assess the services provided by Sparus Sub. While some customers may have encountered issues, it is crucial to note that experiences can vary.
Highly Valued Services
1. Diving Courses: Many users praised Sparus Sub for their comprehensive diving courses, which provide valuable knowledge and skills to enthusiasts of all levels. The instructors were commended for their professionalism and expertise, making the learning experience enjoyable and educational. (5 stars)
2. Equipment Rentals: Sparus Sub offers a wide range of diving equipment for rent. Customers appreciate the quality and maintenance of the gear, ensuring a safe and comfortable diving experience. (4 stars)
3. Dive Trips: The dive shop organizes exciting dive trips to various locations, showcasing the natural beauty of Peniche and its surrounding areas. These trips are well-planned and efficiently executed, ensuring memorable underwater adventures. (4 stars)
Areas of Improvement
1. Opening Hours: Some users found Sparus Sub’s opening hours to be inconsistent and inconvenient, experiencing delays or closures. This aspect could benefit from better communication and adherence to the advertised schedule. (3 stars)
2. Stock Availability: Customers have complained about the unavailability of certain equipment and accessories, as highlighted in Emmanuel Montero’s review. Sparus Sub should strive to maintain a sufficient inventory to meet the needs of their divers. (3 stars)
Customer Service: ★★★★☆
Based on the overall evaluation and user feedback, Sparus Sub’s customer service deserves a rating of 4 stars. While some customers experienced delays and issues with availability, the majority of users praised the professionalism and knowledge of the staff.
Pricing: ★★★☆☆
The pricing offered by Sparus Sub receives a rating of 3 stars. While some customers found the prices reasonable, others felt that the cost did not align with the services provided.
Overall Quality: ★★★★☆
Considering the reviews and opinions, Sparus Sub’s overall quality is rated at 4 stars. The highly valued services such as diving courses, equipment rentals, and dive trips contribute to this commendable rating.
Punctuality: ★★★☆☆
In terms of punctuality, Sparus Sub is given a rating of 3 stars. The inconsistency in opening hours mentioned by customers affected their overall experience, resulting in a lower rating.
Conclusion
Sparus Sub, despite facing mixed reviews, has several highly valued services that make it a reputable dive shop in Peniche, Portugal. The diving courses, equipment rentals, and dive trips receive positive feedback from customers, highlighting the professionalism and expertise of the staff. However, areas such as opening hours and stock availability require improvement to enhance customer satisfaction. With a rating of 4 stars for customer service and overall quality, Sparus Sub has the potential to excel in the competitive diving industry. By addressing the concerns raised by customers, they can further enhance their reputation and provide exceptional services to diving enthusiasts.
Click the following link to view customer reviews of Sparus Sub
