Located in the heart of Kassel, Germany, BB Hotel Kassel-City offers comfortable accommodations for travelers looking to explore the city. With its convenient location and friendly staff, guests can enjoy a pleasant stay while visiting Kassel.
Address, phone, hours, and contact of BB HOTEL Kassel-City
Address: Waldauer Fußweg 3, 34123 Kassel, Germany
Phone: +49 561 574490
Email: kassel@hotelbb.com
Website: https://www.hotel-bb.com/de/hotel/kassel-city?utm_source=gmbutm_medium=referralutm_content=kasselutm_campaign=yext
Main services: Dive Club
Reviews: This dive center has over 1,557 positive reviews on Google My Business.
Hours:
Location Map – Where is BB HOTEL Kassel-City?
BB HOTEL Kassel-City Reviews
What do users think of BB HOTEL Kassel-City? Does it have good or bad reviews?
BB HOTEL Kassel-City has 1,557 reviews on Google with an average rating of 4.1 stars
BB HOTEL Kassel-City: User Reviews
BB HOTEL Kassel-City is a dive club located in Kassel, Germany. It has garnered mixed reviews from users, with some praising its location and cleanliness, while others have expressed disappointment with the service and amenities provided. Let’s take a closer look at the opinions of the users and evaluate the overall experience at BB HOTEL Kassel-City.
One user commended the hotel for its good location and free parking, as well as the cleanliness of the room. They did, however, mention a minor issue with the lack of soap in the shower dispenser and the absence of TV channels in their language.
On the other hand, another user expressed total disappointment and frustration with the service provided at the hotel. They recounted a negative experience of not being able to check-in due to technical difficulties, coupled with unresponsive staff and a lack of support. This led to a cancellation of their reservation and a demand for a refund.
Another user highlighted their dissatisfaction with the breakfast offered at the hotel, citing the high cost and limited options available. They did acknowledge the cleanliness of the hotel and the friendly staff.
Summary and Evaluation
After analyzing the opinions of the users, it is evident that BB HOTEL Kassel-City has both positive and negative aspects. The hotel is praised for its central location, free parking, and cleanliness, while it has received criticism for issues with check-in processes, lackluster breakfast options, and language limitations on TV channels.
Highlighted Services
Best Rated Services:
- Location and Free Parking
- Cleanliness
- Friendly Staff
Worst Rated Services:
- Check-in Process
- Breakfast Options
- Language Limitations
Rating of Services
Customer Service: ★★★
Price: ★★
Overall Quality: ★★★★
Punctuality: ★★
Conclusion
In conclusion, the opinions of the users regarding BB HOTEL Kassel-City are varied, with some praising certain aspects of the hotel while others express dissatisfaction with specific services. It is important for the hotel management to address the concerns raised by users and strive to improve the overall experience for their guests. By addressing issues such as the check-in process and breakfast offerings, BB HOTEL Kassel-City can work towards providing a more satisfactory experience for its patrons.
Click the following link to view customer reviews of BB HOTEL Kassel-City
