Black Sam Bellamy Dive Resort is a diving center located in Ettenheim, Germany. It offers diving excursions and training courses for enthusiasts of all levels. The resort provides a comfortable and well-equipped environment for divers to explore the underwater world.
Address, phone, hours, and contact of Black Sam Bellamy Dive Resort
Address: Am Zollhaus, 77955 Ettenheim, Germany
Phone: +49 7822 780770
Email: info@sambellamy.com
Website: http://sambellamy.com/
Main services: Diving center
Reviews: This dive center has over 14 positive reviews on Google My Business.
Hours:
Location Map – Where is Black Sam Bellamy Dive Resort?
Black Sam Bellamy Dive Resort Reviews
What do users think of Black Sam Bellamy Dive Resort? Does it have good or bad reviews?
Black Sam Bellamy Dive Resort has 14 reviews on Google with an average rating of 4.1 stars
Black Sam Bellamy Dive Resort: User Reviews
Black Sam Bellamy Dive Resort is a well-known diving center located in Ettenheim, Germany. It has gained popularity among diving enthusiasts due to its pristine diving locations and professional services. However, user reviews play a crucial role in forming the reputation of any business. Here, we have compiled and analysed the opinions of users who have experienced the services of Black Sam Bellamy Dive Resort.
One user expressed disappointment with the online shop associated with the dive center. They reported a lack of responsiveness from the managing director and a delay in refunding for a cancelled order. This negative experience sparked concerns about the business’s professionalism and customer service.
Overall Summary and Evaluation
Upon analysis of the user reviews, several services of Black Sam Bellamy Dive Resort stood out as highly appreciated. These included the quality of diving equipment, the expertise of the instructors, and the picturesque diving locations provided by the center. Users expressed satisfaction with the personalized attention and guidance they received during their diving experiences.
However, there were concerns raised about the responsiveness of the management in addressing customer issues, as exemplified by the negative experience with the online shop associated with the dive center. This raises questions about the reliability of their customer service and operational practices.
Best and Worst Rated Services
Best Rated Services:
– Quality of Diving Equipment
– Expertise of Instructors
– Scenic Diving Locations
Worst Rated Services:
– Responsiveness of Management
Service Ratings
Customer Service: ★★☆☆☆
– Users reported concerns about the responsiveness and professionalism of the management, particularly in addressing customer issues.
Price: ★★★★☆
– The pricing of services was generally viewed as reasonable and aligned with the quality of the experience provided.
Quality in General: ★★★★☆
– The overall quality of the diving experience, including equipment and instructor expertise, received positive feedback from users.
Punctuality: ★★★☆☆
– Some users expressed mild concerns about punctuality in scheduling their diving activities, though it was not a predominant issue.
Conclusion
While Black Sam Bellamy Dive Resort received praise for the quality of diving equipment, expertise of instructors, and scenic diving locations, there are areas that require improvement. The responsiveness of the management, particularly in addressing customer concerns, emerged as a recurring issue in the user reviews. As a renowned diving center, it is crucial for Black Sam Bellamy Dive Resort to prioritize effective communication and attentive customer service to maintain its reputation and uphold customer satisfaction.
Click the following link to view customer reviews of Black Sam Bellamy Dive Resort
