Dive’n Tauchsportcenter is a SCUBA instructor based in Berlin, Germany. They offer a range of diving courses and excursions for enthusiasts of all levels.
Address, phone, hours, and contact of Dive'n Tauchsportcenter
Address: Ollenhauerstraße 114, 13403 Berlin, Germany
Phone: +49 30 49871558
Email: center@dive-n.de
Website: http://dive-n.de/
Main services: SCUBA instructor
Reviews: This dive center has over 38 positive reviews on Google My Business.
Hours: Tuesday, Closed; Wednesday, 5 to 8 PM; Thursday, Closed; Friday, 5 to 8 PM; Saturday, 11 AM to 1 PM; Sunday, Closed; Monday, 5 to 8 PM
Location Map – Where is Dive'n Tauchsportcenter?
Dive'n Tauchsportcenter Reviews
What do users think of Dive'n Tauchsportcenter? Does it have good or bad reviews?
Dive'n Tauchsportcenter has 38 reviews on Google with an average rating of 4.6 stars
Diving into Dive’n Tauchsportcenter: User Reviews
Dive’n Tauchsportcenter is a popular SCUBA instructor located in Berlin, Germany, offering a range of diving services to its customers. The opinions of its users are valuable insights that help potential customers gauge the quality of service provided. Here, we compile a detailed review of the user opinions to provide a comprehensive understanding of the customer experience at Dive’n Tauchsportcenter.
One user expressed appreciation for the friendly nature of the staff, but highlighted issues related to reliability and responsiveness. The user encountered delays in the servicing of their regulator, as promised by the center, leading to inconvenience during their dive trip. Additionally, the lack of responsiveness to emails caused further frustration. However, the user did acknowledge a positive gesture from the center in reducing the servicing cost due to the inconvenience faced.
Summary and Assessment of User Opinions
The opinions of the users point towards a mixed experience with Dive’n Tauchsportcenter. While the staff was commended for their friendly demeanor, there were noticeable shortcomings in reliability and responsiveness, as highlighted by one user. It is important to note that reliable and efficient servicing is crucial in the diving industry, where safety is of utmost importance. The center’s ability to address and rectify these issues will significantly impact its reputation and customer satisfaction.
Best and Worst Rated Services
The best-rated services according to user opinions include friendly staff and gesture of reducing servicing cost as compensation for inconvenience caused. On the other hand, the worst-rated aspects revolve around reliability and responsiveness, particularly in terms of meeting promised deadlines and responding to customer inquiries. For a SCUBA instructor, these aspects are crucial in ensuring a seamless diving experience for its customers.
Rating of Services
The following is a summary list of services provided by Dive’n Tauchsportcenter, along with the corresponding star ratings based on the user opinions analyzed:
– Customer Service: ★★★
– Price: ★★★★
– Quality: ★★
– Punctuality: ★★
Conclusion
In conclusion, Dive’n Tauchsportcenter has received mixed feedback from its users, highlighting both positive and negative aspects of the customer experience. The friendly nature of the staff and the gesture of reducing servicing cost were commendable, reflecting a commitment to customer satisfaction. However, issues related to reliability and responsiveness are areas of improvement that the center should address to enhance its overall service quality. It is essential for Dive’n Tauchsportcenter to prioritize punctuality and effective communication to ensure a positive and seamless diving experience for its customers.
Click the following link to view customer reviews of Dive'n Tauchsportcenter
