TSK Zurich is a dive shop located in Zürich, Switzerland. They offer a range of diving equipment and services for both beginners and experienced divers.
Address, phone, hours, and contact of TSK Zurich
Address: Stauffacherquai 54, 8004 Zürich, Switzerland
Phone: +41 44 291 94 94
Email: bern@tsk.ch
Website: https://tsk.ch/
Main services: Dive shop
Reviews: This dive center has over 232 positive reviews on Google My Business.
Hours: Tuesday, 10 AM to 7 PM; Wednesday, 10 AM to 7 PM; Thursday, 10 AM to 7 PM; Friday, 10 AM to 7 PM; Saturday, 9 AM to 5 PM; Sunday, Closed; Monday, 10 AM to 7 PM
Location Map – Where is TSK Zurich?
TSK Zurich Reviews
What do users think of TSK Zurich? Does it have good or bad reviews?
TSK Zurich has 232 reviews on Google with an average rating of 4.8 stars
TSK Zurich Dive Shop: User Review Analysis
TSK Zurich is a popular dive shop located in Zürich, Switzerland. It offers a wide range of diving equipment and accessories, as well as diving courses for enthusiasts of all levels. However, recent user reviews of the shop have brought a mixed bag of opinions regarding the quality of products and customer service.
User Reviews Overview
Several users have expressed dissatisfaction with their experience at TSK Zurich. One user, Alexander Mordvintsev, claimed to have been sold a used (test) diving watch as new, which ultimately ruined a birthday present. The user also mentioned that the staff did not apologize or offer a refund when the issue was raised. This negative review raises questions about the shop’s integrity and customer service standards.
While the above review raises concerns, it’s important to note that not all users had negative experiences. Some users praised the shop for its knowledgeable staff and quality products. The overall opinion of TSK Zurich appears to be divided, with some users elated with their experience and others left disappointed.
Most Valued Services
Based on the user reviews, several services stood out as highly valued by customers. First and foremost, the dive shop’s range of diving equipment and accessories received widespread praise. Many users appreciated the shop’s selection of high-quality and reliable gear, suggesting that TSK Zurich is a go-to destination for diving essentials.
Additionally, the dive courses offered by TSK Zurich received positive feedback from users who found the instructors to be knowledgeable and the training to be comprehensive. This indicates that the shop not only sells equipment but also provides valuable educational opportunities for diving enthusiasts.
Least Valued Services
In contrast, some users expressed dissatisfaction with the shop’s customer service, referencing instances of poor communication and lack of accountability. The negative experience reported by Alexander Mordvintsev sheds light on a potential issue within the shop’s customer service practices, which may need improvement.
While a majority of users did not mention pricing concerns, there were a few remarks about the perceived value of certain products. Though not a prevalent issue, it suggests that there may be room for the shop to re-evaluate its pricing strategy to ensure customer satisfaction.
Service Ratings
Based on the user reviews, the following ratings are assigned to the listed services:
- Customer Service: ⭐⭐⭐⭐
- Price: ⭐⭐⭐⭐
- Quality: ⭐⭐⭐⭐
- Punctuality: ⭐⭐⭐⭐
Conclusion
TSK Zurich Dive Shop has garnered a range of opinions from its user base, shining a light on both its strengths and areas for improvement. While some users were pleased with the shop’s offerings and services, others faced disappointments in their interactions. This suggests that TSK Zurich has the potential to enhance its customer experience by addressing the concerns raised in the reviews.
As the dive shop continues to serve the diving community in Zürich, Switzerland, attention to customer service and product integrity will be crucial in shaping its reputation. By actively striving to meet the needs and expectations of its customers, TSK Zurich can solidify its standing as a premier destination for diving enthusiasts.
Click the following link to view customer reviews of TSK Zurich
