Pópulo Surf Shop is a renowned surf shop located in Ponta Delgada, Portugal. With a passion for the ocean and surfing, they provide a wide range of high-quality surf equipment, apparel, and accessories for both beginners and experienced surfers. Offering a friendly and knowledgeable staff, Pópulo Surf Shop ensures that customers receive personalized recommendations and guidance when choosing the perfect gear for their needs. Whether you’re hitting the waves for the first time or looking to upgrade your surfboard, Pópulo Surf Shop is the go-to destination for all your surfing essentials in Ponta Delgada.
Address, phone, hours, and contact of Pópulo Surf Shop
Address: Estr. Regional do Pópulo 15, 9500-702 Ponta Delgada, Portugal
Phone: +351 926 790 000
Email: populosurfshop@outlook.com
Website: http://populo-surfshop.webnode.pt/
Main services: Surf shop
Reviews: This dive center has over 39 positive reviews on Google My Business.
Hours: Monday, Closed; Tuesday, 10:30 AM to 6 PM; Wednesday, 10:30 AM to 6 PM; Thursday, 10:30 AM to 6 PM; Friday, 10:30 AM to 6 PM; Saturday, 10:30 AM to 6 PM; Sunday, 11 AM to 4 PM
Location Map – Where is Pópulo Surf Shop?
Pópulo Surf Shop Reviews
What do users think of Pópulo Surf Shop? Does it have good or bad reviews?
Pópulo Surf Shop has 39 reviews on Google with an average rating of 4.7 stars
The User Reviews of Pópulo Surf Shop: A Complete Overview and Evaluation
Pópulo Surf Shop, located in Ponta Delgada, Portugal, has garnered a range of opinions from its users. As one of the few rental options available in the area, the shop attracts both experienced surfers and beginners seeking to explore the waves. In this article, we will provide a comprehensive summary and assessment of these user reviews, without mentioning individual names, highlighting the most highly regarded services and also a brief list of any negatively received services, if present.
Overall, Pópulo Surf Shop has received mixed feedback from its users. While some customers had positive experiences, others encountered disappointments during their visits. Let’s take a closer look at the various services provided, and how they have been rated based on the analyses of user opinions.
Top Rated Services
Despite the range of overall opinions, certain services at Pópulo Surf Shop have earned a high level of acclaim from users:
Instructors
The quality of the instructors at Pópulo Surf Shop has consistently received positive feedback. Users have praised their expertise, patience, and ability to create a friendly and encouraging environment for beginners. The instructors’ enthusiasm for the sport has also greatly influenced users’ experiences in a positive manner. Based on user opinions, the instructors receive a solid 5-star rating.
Price
The attractive pricing of Pópulo Surf Shop has drawn in many customers. Users appreciate the shop’s competitive rates compared to other rental options in the area. While maintaining affordability, the shop has managed to consistently provide quality services. Users highly value this aspect and rate the pricing at 4.5 stars.
General Quality
When it comes to the general quality of the services offered, Pópulo Surf Shop has received a mix of opinions. While some users have expressed satisfaction with the overall experience, others reported issues with equipment maintenance and cleanliness. However, the majority of users indicated that the positive elements of their visit outweighed any concerns, resulting in an overall 4-star rating.
Equipment
Pópulo Surf Shop offers a wide range of equipment for rent, catering to surfers of various skill levels. Users have generally found the equipment to be well-maintained and suitable for their needs. However, a few users have reported minor issues such as malfunctioning leashes or boards with significant wear and tear. Based on the majority of user opinions, the equipment deserves a 4-star rating.
Location
The location of Pópulo Surf Shop has been highly appreciated by users. Situated in the picturesque town of Ponta Delgada, Portugal, the shop offers easy access to stunning beaches and fantastic surf spots. Users have praised the convenience and coastal beauty surrounding the shop, giving it a resounding 5-star rating.
Lowest Rated Services
While Pópulo Surf Shop has received favorable ratings for the majority of its services, there are a few areas that have drawn some criticism from users:
Customer Service
Several users have expressed dissatisfaction with the customer service at Pópulo Surf Shop. Complaints include unfriendly behavior, inflexibility, and an unresponsive attitude towards customers’ concerns. Though this appears to be the exception rather than the rule, it negatively impacted the overall impression of these users. Based on this feedback, customer service receives a 2.5-star rating.
Rental Policies
Pópulo Surf Shop’s rental policies have come under scrutiny by users. Some have mentioned unreasonable charges and strict regulations, specifically in regard to late returns. Users have reported that the shop’s policies are not as accommodating as they would prefer. As a result, rental policies receive a 3-star rating.
Conclusion
Pópulo Surf Shop in Ponta Delgada, Portugal, has received a range of opinions from its users. While some aspects have been highly regarded, such as the instructors, pricing, and location, other services, such as customer service and rental policies, have been met with mixed feedback. Understanding these user reviews allows potential customers to make an informed decision when choosing Pópulo Surf Shop as their destination for surf adventure. Ultimately, it is crucial for the shop to address the concerns raised by customers and strive for consistent excellence in all areas of its services.
Click the following link to view customer reviews of Pópulo Surf Shop
