Dimensione Diving Lavagna is a renowned diving center located in Lavagna, Metropolitan City of Genoa, Italy. With years of experience and a team of certified instructors, they offer an exceptional diving experience for both beginners and experienced divers. Equipped with state-of-the-art facilities and a fleet of modern diving equipment, Dimensione Diving Lavagna ensures safe and unforgettable underwater adventures. Whether exploring the beautiful marine life or discovering hidden underwater caves, this diving center is the perfect choice for anyone seeking to immerse themselves in the captivating world beneath the surface.
Address, phone, hours, and contact of Dimensione Diving Lavagna
Address: Via Porto Turistico, 108, 16033 Lavagna GE, Italy
Phone: +39 0185 324170
Email: core-js-bundle@3.2.1
Website: http://www.dimensionediving.com/
Main services: Diving center
Reviews: This dive center has over 88 positive reviews on Google My Business.
Hours: Thursday, 8 AM to 6 PM; Friday, 8 AM to 8 PM; Saturday, 8 AM to 8 PM; Sunday, 8 AM to 8 PM; Monday, 8 AM to 6 PM; Tuesday, 8 AM to 6 PM; Wednesday, 8 AM to 6 PM
Location Map – Where is Dimensione Diving Lavagna?
Dimensione Diving Lavagna Reviews
What do users think of Dimensione Diving Lavagna? Does it have good or bad reviews?
Dimensione Diving Lavagna has 88 reviews on Google with an average rating of 4.8 stars
Dimensione Diving Lavagna: A Comprehensive Review of User Opinions
Located in Lavagna, Metropolitan City of Genoa, Italy, Dimensione Diving Lavagna is a renowned diving center that offers a range of services for diving enthusiasts. To gain a better understanding of the customer experience, we have analyzed user opinions to provide a comprehensive review. While some aspects have been commended, others have raised concerns. Let’s take a closer look at the key services that have been highly valued, keeping in mind the context of a diving center.
Positive User Feedback: Top-Rated Services
One aspect that repeatedly stood out in user reviews is the excellent staff. Customers have praised the friendly and knowledgeable diving instructors who are always ready to assist and guide. The positive interaction with the staff has created a welcoming and warm atmosphere at Dimensione Diving Lavagna.
In addition to the staff, the facilities at this diving center have been highly regarded. Users have expressed satisfaction with the quality and cleanliness of the equipment provided. Having well-maintained and up-to-date equipment is crucial for an enjoyable diving experience, and Dimensione Diving Lavagna seems to excel in this area.
Moreover, the center’s commitment to customer satisfaction has been appreciated by many. The attentive and responsive nature of their customer service has delighted visitors, as they feel valued and well taken care of throughout their journey with Dimensione Diving Lavagna.
Areas of Improvement: Criticisms and Concerns
Despite the overall positive feedback, there have been some issues raised by users that need attention. One recurring concern is the organization of dives. Several users have voiced their disappointment in the delay caused by staff not showing up promptly in the morning. Such delays can hinder the overall experience and should be addressed to ensure a seamless scheduling process for divers.
Another significant complaint revolves around changes to the diving site. Users reported instances where the originally planned site had to be altered due to boat engine problems. This unexpected alteration, without prior notice or explanation, has left some visitors dissatisfied. Dimensione Diving Lavagna should ensure better communication and transparency regarding any unforeseen changes to avoid customer disappointment.
Furthermore, some users have expressed the need for a formal apology when compromises are made. They believe that as paying customers, they should not be the ones making sacrifices. A sincere apology can go a long way in maintaining customer satisfaction, even in challenging situations.
Service Ratings
Based on our analysis of the opinions provided, we have assigned star ratings (1 to 5) to the following services:
- Customer Service: ⭐⭐⭐⭐
- Price: ⭐⭐⭐⭐
- Overall Quality: ⭐⭐⭐⭐
- Instructors: ⭐⭐⭐⭐⭐
- Facilities and Equipment: ⭐⭐⭐⭐
Overall, Dimensione Diving Lavagna receives positive ratings for the majority of its services. The highly skilled and friendly instructors, along with the excellent facilities and well-maintained equipment, have garnered praise from users. However, improvements in the organization of dives, communication regarding changes, and the provision of sincere apologies are necessary to enhance customer satisfaction even further.
For diving enthusiasts seeking a memorable and enjoyable experience, Dimensione Diving Lavagna comes highly recommended. With a staff that goes above and beyond and top-notch facilities, this diving center offers a rewarding journey into the depths of the sea.
Click the following link to view customer reviews of Dimensione Diving Lavagna
