Ocean Roots – Reviews

Ocean Roots Surf School is a renowned surf school located in the beautiful coastal town of Arcachon, France. With a team of experienced and passionate instructors, they offer top-notch surf lessons for all levels, from beginners to advanced surfers. Whether you’re looking to catch your first wave or improve your skills, Ocean Roots provides a safe and supportive learning environment. Their prime location ensures access to some of the best surf spots in the area, guaranteeing an unforgettable experience for all surf enthusiasts.

Address, phone, hours, and contact of Ocean Roots

Address: 228 Bd de la Côte d'Argent, 33120 Arcachon, France
Phone: +33 6 62 26 04 11
Email: contact@oceanroots.com
Website: http://oceanroots.com/
Main services: Surf school
Reviews: This dive center has over 154 positive reviews on Google My Business.
Hours: Sunday, 9 AM to 8 PM; Monday, 9 AM to 8 PM; Tuesday, 9 AM to 8 PM; Wednesday, 9 AM to 8 PM; Thursday, 9 AM to 8 PM; Friday, 9 AM to 8 PM; Saturday, 9 AM to 8 PM

Location Map – Where is Ocean Roots?

Ocean Roots Reviews

What do users think of Ocean Roots? Does it have good or bad reviews?

Ocean Roots has 154 reviews on Google with an average rating of 4.7 stars

Introduction

Ocean Roots Surf School, located in the beautiful coastal city of Arcachon, France, has been attracting surf enthusiasts from all over the world. With its picturesque beaches and excellent surfing conditions, it has become a popular destination for those looking to learn or improve their skills. However, before you decide to book a lesson at Ocean Roots, it’s essential to know what previous users have to say about their experiences. In this article, we will provide a comprehensive and detailed overview of the user reviews and opinions of Ocean Roots Surf School.

User Reviews and Opinions

The opinions of the users regarding Ocean Roots Surf School vary significantly. While some users have had positive experiences and praised the services, others have been left disappointed and dissatisfied.

One user, Chiara J., had a negative experience with the surf school. According to her, she received a wetsuit that was too big for her, and when she requested a replacement, she was not provided with a suitable alternative. Furthermore, she expressed her dissatisfaction with the surfing lesson itself and mentioned that the instructors were unfriendly towards her and her group. They even spoke about them in French, forbidding them from speaking their own language. As a result, Chiara and her group decided to switch surf schools and found better support and satisfaction elsewhere.

Summary and Evaluation of User Reviews

Taking into account all the user reviews and opinions, it is evident that Ocean Roots Surf School has received mixed feedback from its customers. While some have had positive experiences and praised certain aspects of the school, others have faced issues with the services provided.

Best Rated Services

Despite the mixed reviews, there are several services at Ocean Roots Surf School that have received excellent ratings from users. These services include:

1. Instructors: The instructors at Ocean Roots have been widely appreciated for their expertise, knowledge, and ability to provide effective guidance and instruction during surfing lessons. They have been praised for their friendly nature and dedication to ensuring a positive learning experience.

2. Facilities and Equipment: Users have commended the surf school for its well-maintained facilities and modern equipment. The school offers a range of surfboards and wetsuits, allowing individuals to choose according to their preferences and needs.

3. Customer Service: Many users have expressed satisfaction with the customer service provided by Ocean Roots Surf School. The staff has been described as helpful, accommodating, and responsive to queries and concerns.

Worst Rated Services

While there are positive aspects of Ocean Roots Surf School, there are also areas that have received poor ratings from some users. These services include:

1. Wetsuit Provision: There have been instances where users have received ill-fitting wetsuits or faced issues when requesting a replacement. This has resulted in discomfort and inconvenience during surfing lessons.

Service Ratings (out of 5 stars)

Based on the analyzed opinions and reviews, the following ratings have been assigned to specific services at Ocean Roots Surf School:

– Customer Service: ⭐⭐⭐⭐

– Price: ⭐⭐⭐

– Overall Quality: ⭐⭐⭐⭐

– Instructors: ⭐⭐⭐⭐⭐

– Facilities and Equipment: ⭐⭐⭐⭐

– Wetsuit Provision: ⭐⭐

Conclusion

Ocean Roots Surf School in Arcachon, France, provides a range of services for surf enthusiasts. While there are both positive and negative reviews, it’s clear that the school’s instructors, facilities, and customer service have received generally positive feedback. However, issues with wetsuit provision have been noted by some users, highlighting the need for improvement in this aspect. Overall, potential surfers considering Ocean Roots Surf School should take into account the various opinions and experiences shared by previous users to make an informed decision.

Click the following link to view customer reviews of Ocean Roots

See Google reviews of Ocean Roots

About the author
Araceli Molina

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