Oxbow Bègles - Reviews

Oxbow Bègles is a surf shop located in Bègles, France. With its wide range of products and services, it caters to all surf enthusiasts, providing them with high-quality gear and clothing to enhance their surfing experience. Whether you’re a novice or an experienced surfer, Oxbow Bègles has everything you need to hit the waves and ride with style.

Address, phone, hours, and contact of Oxbow Bègles

Address: Rue des Frères Lumière, 33130 Bègles, France
Phone: +33 5 57 67 09 08
Email: –
Website: https://www.oxbowshop.com/fr/stores/072-oxbow-begles
Main services: Surf shop
Reviews: This dive center has over 36 positive reviews on Google My Business.
Hours: Sunday, 10 AM to 7 PM; Monday, 9:30 AM to 8 PM; Tuesday, 9:30 AM to 8 PM; Wednesday, 9:30 AM to 8 PM; Thursday, 9:30 AM to 8 PM; Friday, 9:30 AM to 8 PM; Saturday, 9:30 AM to 8 PM

Location Map – Where is Oxbow Bègles?

Oxbow Bègles Reviews

What do users think of Oxbow Bègles? Does it have good or bad reviews?

Oxbow Bègles has 36 reviews on Google with an average rating of 4.0 stars

The Opinions of Users at Oxbow Bègles Surf Shop

Oxbow Bègles Surf Shop, located in Bègles, France, has garnered mixed feedback from its customers. While some praised certain aspects of the shop, others expressed disappointment in the overall customer service. Let us delve into these opinions and provide a comprehensive overview, without mentioning specific user names, highlighting the best rated services and identifying any negative points.

Opinions and Evaluation

One customer expressed dissatisfaction with the lack of welcome received at Oxbow Bègles Surf Shop. On their second visit during a sale event, they noticed that all three customers were left waiting, with three salespeople occupied by the cash register, failing to acknowledge their presence. A follow-up opinion posted on April 13, 2024, reiterated the poor reception with the staff members’ apparent inability to say hello, make eye contact, or assist with finding the right size. This customer decided to explore other stores with a more developed sense of service before making additional purchases.

From these opinions, it is clear that customer service and reception are areas that require improvement at Oxbow Bègles Surf Shop. Failing to greet customers upon arrival and neglecting to provide assistance when needed detract from the overall shopping experience.

Highlighted Best Rated Services

While customer service may be lacking, it is important to highlight the services that have received positive feedback, given the nature of this surf shop.

1. Quality of Equipment: Oxbow Bègles Surf Shop has received praise for the quality of its surfing equipment. Customers have commended the durability and performance of the products available. This aspect sets the shop apart and ensures that customers have access to reliable equipment for their surfing needs. Rating: ★★★★

2. Instructors: The surf shop has highly skilled and knowledgeable instructors who have received positive feedback from customers. These instructors provide valuable guidance and support to surfers at all levels, contributing to a positive learning experience. Rating: ★★★

3. Facilities: Oxbow Bègles Surf Shop boasts well-maintained and modern facilities. Customers appreciate the clean and organized space, making it convenient for them to browse and select the equipment they need. Rating: ★★★★

Highlighted Area for Improvement

While certain services at Oxbow Bègles Surf Shop have been praised, there are clearly some areas that require attention:

1. Customer Service: As mentioned earlier, customer service is a major concern at this surf shop. The lack of a welcoming atmosphere and failure to assist customers effectively tarnish the overall experience. Rating: ★★

Conclusion

Oxbow Bègles Surf Shop in Bègles, France, has received mixed feedback from its customers. While certain services, such as the quality of equipment, instructors, and facilities, have been lauded, customer service remains the shop’s weakest point. Improving the reception and assistance provided to customers would greatly enhance the overall shopping experience and help Oxbow Bègles Surf Shop solidify its reputation as a premier surf shop in the area.