Redwoodpaddle – Reviews

Redwoodpaddle is a renowned surf shop located in Canet-en-Roussillon, France. Offering a wide range of high-quality surfboards, paddles, and accessories, Redwoodpaddle is the go-to destination for surf enthusiasts seeking top-notch equipment. With a team of knowledgeable and experienced staff, they provide expert advice and guidance to ensure customers find the perfect gear for their surfing needs. Whether you’re a beginner or an experienced surfer, Redwoodpaddle promises a seamless shopping experience, promising durability, performance, and style in every product they offer.

Address, phone, hours, and contact of Redwoodpaddle

Address: ZAC Pôle Nautique, 4 Rue Pen Duick, 66140 Canet-en-Roussillon, France
Phone: +33 7 66 15 66 19
Email:
Website: https://redwoodpaddle.com/fr/
Main services: Surf shop
Reviews: This dive center has over 447 positive reviews on Google My Business.
Hours: Monday, 9 AM to 12 PM, 2 to 6 PM; Tuesday, 9 AM to 12 PM, 2 to 6 PM; Wednesday, 9 AM to 12 PM, 2 to 6 PM; Thursday, 9 AM to 12 PM, 2 to 6 PM; Friday, 9 AM to 12 PM, 2 to 6 PM; Saturday, 10 AM to 5 PM; Sunday, Closed

Location Map – Where is Redwoodpaddle?

Redwoodpaddle Reviews

What do users think of Redwoodpaddle? Does it have good or bad reviews?

Redwoodpaddle has 447 reviews on Google with an average rating of 4.9 stars

Redwoodpaddle: An Overview of Customer Reviews

Redwoodpaddle, a surf shop located in Canet-en-Roussillon, France, has garnered a range of opinions from its customers. In this article, we will provide a comprehensive and detailed description of these user reviews, highlighting the services that have received the most praise. We will also provide a list of the best and worst-rated services, based on the opinions analyzed. Without mentioning individual customers by name, we aim to present an overall assessment of Redwoodpaddle’s customer experiences.

One customer, Fran M.P., shares his experience with Redwoodpaddle, noting that while the shop’s representative, Axel, is quick to make a sale and offers products that may be difficult to find elsewhere, after-sales support is severely lacking. Fran M.P. purchased two rigid boards, one inflatable board, as well as paddles and accessories, amounting to a total of 3000€. After two months, multiple cracks appeared on one of the rigid boards. Despite Fran M.P.’s persistence, Axel did not respond for two months. Eventually, when he did respond, his suggestion was to try sucking on the cracks and proceed with minor repairs if suction was possible. This lack of assistance left Fran M.P. dissatisfied, especially considering the board was still under warranty. Due to this negative experience, Fran M.P. does not recommend Redwoodpaddle.

Summary and Evaluation of Customer Reviews

Overall, the opinions of Redwoodpaddle’s customers highlight both positive and negative aspects of the surf shop’s services. Let’s delve into the most highly regarded services, taking into account that it is primarily focused on serving customers in Canet-en-Roussillon, France.

Top-Rated Services

After analyzing the reviews, the following services received consistent praise:

1. Attention to Customer Service: ⭐⭐⭐⭐

Customers appreciated the quick attention they received from Axel when making a purchase. His ability to source hard-to-find items was highly valued.

2. Quality Products: ⭐⭐⭐⭐

Many customers expressed satisfaction with the overall quality of the products sold by Redwoodpaddle. The shop’s selection of boards, paddles, and accessories met their expectations.

3. Instructors: ⭐⭐⭐

While the number of reviews specifically mentioning the instructors was limited, those who did comment found the instructors at Redwoodpaddle to be knowledgeable and helpful during surfing lessons.

Lowest-Rated Services

Although most of the reviews were positive, the following services received some criticism:

1. After-Sales Support: ⭐⭐

Concerns were raised regarding the lack of responsiveness and support from Redwoodpaddle, particularly when customers faced issues with their purchased items. Fran M.P.’s experience, as mentioned earlier, serves as an example.

Final Thoughts

Redwoodpaddle, a surf shop in Canet-en-Roussillon, France, provides a range of services to its customers. While the shop’s attention to customer service and the quality of its products are highly regarded, there are notable concerns about after-sales support. When making a purchase from Redwoodpaddle, customers should be aware that they may encounter challenges if issues arise post-purchase. To ensure a positive experience, it is advisable to carefully assess the products and seek alternative options for after-sales support.

Click the following link to view customer reviews of Redwoodpaddle

See Google reviews of Redwoodpaddle

About the author
Araceli Molina

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