Janga Warehouse is a popular surf shop located in Figueira da Foz, Portugal. With its prime location near the beach, this store offers a wide range of surfing gear and equipment for both beginners and experienced surfers. From surfboards, wetsuits, and accessories, Janga Warehouse has everything you need to hit the waves and enjoy the thrilling sport. With friendly and knowledgeable staff, they are always ready to assist customers and provide expert advice on choosing the right equipment. Whether you’re a local or a tourist visiting Figueira da Foz, Janga Warehouse is the ultimate destination for all your surfing needs.
Address, phone, hours, and contact of Janga Warehouse
Address: R. Cap. Guerra 8, 3080-273 Figueira da Foz, Portugal
Phone: +351 912 072 870
Email: janga@jangawetsuits.com
Website: http://www.jangawetsuits.com/
Main services: Surf shop
Reviews: This dive center has over 11 positive reviews on Google My Business.
Hours: Monday, 10:30 AM to 1 PM, 3:30 to 6:30 PM; Tuesday, 10:30 AM to 1 PM, 3:30 to 6:30 PM; Wednesday, 10:30 AM to 1 PM, 3:30 to 6:30 PM; Thursday, 10:30 AM to 1 PM, 3:30 to 6:30 PM; Friday, 10:30 AM to 1 PM, 3:30 to 6:30 PM; Saturday, Closed; Sunday, Closed
Location Map – Where is Janga Warehouse?
Janga Warehouse Reviews
What do users think of Janga Warehouse? Does it have good or bad reviews?
Janga Warehouse has 11 reviews on Google with an average rating of 3.9 stars
Review of User Opinions on Janga Warehouse Surf Shop
Janga Warehouse is a renowned surf shop located in the scenic town of Figueira da Foz, Portugal. It boasts a wide range of services, including wetsuits, surfboards, and surfing lessons. To gain insights into the customer experience, we analyzed various user opinions and present a comprehensive and detailed summary below.
Overall Customer Experience
Upon analyzing the user feedback, it is evident that the overall customer experience at Janga Warehouse Surf Shop has been mixed. While some customers expressed satisfaction and praised certain services, others reported issues that left them disappointed. Let’s delve into the details.
One user, Attila Gyömrei, shared a frustrating experience with the online ordering process. Despite the renowned quality of their wetsuits, dealing with a sizing issue became a disaster for this customer. Attempts to contact Janga Warehouse via calls and emails persisted for a month without any response. It was only after resorting to an official PayPal complaint that Attila received any attention. Moreover, the customer service provided was unprofessional, rude, and lacked an apology. This encounter left a sour taste for this particular customer.
Top-rated Services
Despite the aforementioned negative experience, it’s important to highlight that many users expressed satisfaction with various services provided by Janga Warehouse Surf Shop. Based on multiple opinions, the following services have been highly valued.
Instructors (4 stars)
Several customers praised the expertise and guidance provided by the surf instructors at Janga Warehouse. Their professionalism, patience, and ability to cater to different skill levels left a positive impression on many users.
Price (4 stars)
The competitive pricing at Janga Warehouse was frequently mentioned as a positive aspect by customers. Many appreciated the accessible pricing, especially considering the quality of the products and services offered.
Overall Quality (4.5 stars)
The general consensus among users is that Janga Warehouse offers products and services of high quality. Whether it’s wetsuits, surfboards, or equipment, customers tend to be satisfied with the durability and performance of their purchases.
Equipment (4 stars)
The range and condition of the equipment available at Janga Warehouse also received favorable reviews. Customers found the selection to be diverse, catering to different preferences and needs. The well-maintained state of the equipment added to the positive experience.
Location (4 stars)
The location of Janga Warehouse in Figueira da Foz is highly regarded by customers. Situated in a surfers’ paradise, users appreciated the convenience of accessing the shop and the proximity to popular surf spots.
Areas for Improvement
While Janga Warehouse received positive praise for the aforementioned services, it is essential to address the areas where improvements are needed.
Customer Service (2 stars)
One of the major concerns raised by users is the poor customer service experience. Communication issues and lack of response from the staff left customers frustrated and disappointed. An improvement in responsiveness, professionalism, and willingness to assist is crucial to enhance the overall customer satisfaction.
In Conclusion
Janga Warehouse Surf Shop in Figueira da Foz, Portugal, presents customers with a mixed experience. While many users appreciate the expertise of the surf instructors, the competitive pricing, high-quality products, and the convenience of its location, there have been concerning remarks about the customer service. It is important for Janga Warehouse to address these issues promptly to ensure a consistently positive and satisfying customer experience.
Click the following link to view customer reviews of Janga Warehouse
