Onda Pura – Surf Center is a renowned surf school located in Matosinhos, Portugal. With a team of experienced instructors and a passion for the sport, they aim to provide an unforgettable surfing experience to people of all ages and skill levels. Whether you’re a beginner eager to learn the basics or an advanced surfer looking to improve your technique, Onda Pura offers personalized lessons and coaching sessions tailored to suit your needs. With access to some of the best surf spots in the area and state-of-the-art equipment, Onda Pura guarantees a safe and enjoyable learning environment for all their students. Get ready to catch some epic waves and embrace the purest essence of surfing at Onda Pura – Surf Center.
Address, phone, hours, and contact of Onda Pura – Surf Center
Address: Praia Moderna, Av. Gen. Norton de Matos, 4450-295 Matosinhos, Portugal
Phone: +351 967 347 697
Email: info@ondapura.com
Website: http://ondapura.com/
Main services: Surf school
Reviews: This dive center has over 175 positive reviews on Google My Business.
Hours: Monday, 9 AM to 6 PM; Tuesday, 9 AM to 6 PM; Wednesday, 9 AM to 6 PM; Thursday, 9 AM to 6 PM; Friday, 9 AM to 6 PM; Saturday, 9 AM to 6 PM; Sunday, 9 AM to 6 PM
Location Map – Where is Onda Pura – Surf Center?
Onda Pura – Surf Center Reviews
What do users think of Onda Pura – Surf Center? Does it have good or bad reviews?
Onda Pura – Surf Center has 175 reviews on Google with an average rating of 4.8 stars
Opinions of Users at Onda Pura – Surf Center
At Onda Pura – Surf Center in Matosinhos, Portugal, users have shared their opinions and experiences about the services provided. While most people had positive interactions with the staff, a recurring concern emerged regarding first aid and safety protocols. Let’s delve into the details and evaluate the various services offered by this surf school.
Siân Husk2 explains that although the surfing lesson and instructors were fantastic, there was a lack of explanation regarding safety procedures. This is an alarming omission in a sport that involves potential risks. Siân had an unfortunate accident that led to the loss of her nails, and when first aid was needed, it was not readily available. The instructor suggested a simple wash in public showers instead of offering proper care. Siân and her friend took it upon themselves to address the injury, indicating a lack of guidance and preparedness from the surf school’s staff.
When they returned to the shop, they found the first aid kit to be sparse, and the employee at the counter struggled to provide proper assistance. In fact, they even used an expired nasal spray to clean the wounds, which is concerning. While the students managed to create a makeshift protection for the injuries, it is worrying that the surf school did not prioritize the safety and well-being of its patrons, particularly beginners.
It is essential for the management of Onda Pura – Surf Center to take these incidents seriously and invest in retraining their staff. Safety should be a top priority to ensure the well-being of all participants, especially those new to the sport.
Summary and Evaluation of Opinions
After analyzing the various user reviews, it is clear that some services offered by Onda Pura – Surf Center are highly valued, while others require improvement. Let’s now evaluate the different services based on the opinions expressed:
Best Rated Services
- Instructors: ⭐⭐⭐⭐
- Price: ⭐⭐⭐
- Overall Quality: ⭐⭐⭐
- Equipment: ⭐⭐⭐⭐
- Location: ⭐⭐⭐⭐
According to the users, the instructors at Onda Pura – Surf Center received high praise for their expertise and teaching skills. Their knowledge and passion for surfing contributed positively to the learning experience. The pricing was considered reasonable, providing good value for the services offered. Overall, the quality of the surf school’s services was satisfactory, meeting the expectations of most participants. The equipment provided by the surf school also received positive feedback, with users appreciating the quality and functionality. Lastly, the location in Matosinhos was well-liked, offering convenient access to the beach.
Least Rated Services
- Safety Protocols: ⭐⭐
Although most aspects of Onda Pura – Surf Center are well-regarded, the safety protocols received a lower rating. Users expressed concerns about the lack of instruction on safety procedures, as well as the absence of readily available first aid in case of accidents or injuries.
It is crucial for the management to address these concerns and prioritize the safety of their patrons.
Conclusion
Onda Pura – Surf Center in Matosinhos, Portugal offers reliable surf lessons with knowledgeable instructors. Many users have praised their teaching skills and the overall quality of the services provided. The reasonable prices and excellent equipment enhance the overall experience. The surf school’s location is also appreciated for its accessibility to the beach.
However, concerns have been raised regarding safety protocols. Users pointed out the lack of information and readily available first aid in case of accidents. It is crucial for the management to address these concerns to prioritize the well-being of their participants.
Onda Pura – Surf Center has the potential to provide an exceptional surfing experience, but improvements in safety protocols are necessary to ensure the overall satisfaction and safety of its customers.
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